|Author: Wayne Turmel, bnet.comReading the rather contentious comments back and forth between two readers on a recent blog post (check out How to Write Emails That Will Get Read) got me thinking. The life of a project or line manager would be so much better if the team just got along and never argued with each other. Right? Not necessarily. Blind agreement can be almost as destructive to your team’s success as ugly friction.
There are times when you feel like a parent on a long car trip. You just want to turn around and yell, “If I have to stop this project and turn around, you’re both in big trouble!” Before you step in between team members, though, you might want to take a deep breath and see what’s really going on. Here are four traits to look for that differentiate creative tension (i.e., positive, constructive differences of opinion) from unproductive bickering (the workplace equivalent of your kids calling each other a big cootie head).
Turmel, Wayne. “How to Tell Creative Tensions From Team Bickering.” On Leadership: Management and strategy ideas from executives and thought leaders. CBS Interactive Inc., 26 Mar. 2010. Web. 31 Mar. 2010. <http://blogs.bnet.com/management/?p=665&tag=nl.e713>.